"Customers will always remember how you make them feel.”
Since moving to Australia from the Cotswolds region of England, Jacob has embraced the Gold Coast lifestyle. He and his family can frequently be seen out enjoying all that the Gold Coast has to offer.
Two years ago, Jacob, then a barber, had the opportunity of meeting some of the real estate industry’s top performers. That sealed his decision in making a career change.
For many, a career in real estate may not seem like a logical choice for a former barber. However, in Jacob’s case, it made complete sense. After all, he honed his communication skills on the ‘shop floor’, creating many long standing client relationships along the way; with attributes essential to a successful career in real estate.
Not long after he landed a retail leasing position within a boutique real estate agency in the central Gold Coast. His attention to detail, personable nature and passion for the property industry, has drawn rapid and successful results.
Eighteen months later and seeking a new challenge, Jacob joined the Ray White Surfers Paradise group as a commercial property specialist and has his sights firmly fixed on the future.
In the coming months, Jacob’s role will expand to include sales as well as leasing; a career move that will enable him to provide an ‘all-round service’ to his clients.
“I have a genuine desire to help people. Real estate is about matching people to properties. To me, satisfaction comes from guiding all parties to a successful outcome.”